Delivery Information

Delivery Information, Terms & Conditions We aim to deliver your order right away, and will endeavor to send your order to you in three business days wherever possible.


Tax Charges

All prices on this website are without taxes. All our goods will be exported, you do not need to pay any Serbian tax.  accepts orders from all around the world. Available product lines, shipping rates, and fees may vary depending on the delivery address for your order.
To see the shipping rate information specific to your order’s destination see this link.

We will usually ship within 5 business days of receiving cleared payment. These rates are for small and relatively small packets. For big antennas ask for shipping prices.

All items are supplied with a 12-month warranty from us. The above guarantee does not cover physical damage, damage caused by fire, liquid immersion or spillage.

Your privacy is important to us, and we know that you care about how information about your order is used and shared. We may provide certain order, shipment, and product information, such as titles, to our international carriers, and such information may be communicated by the carriers to customs authorities in order to facilitate customs clearance and comply with local laws.

Customs, Duties, and Taxes
Your packages may be subject to the customs fees and import duties of the country to which you have your order shipped. These charges are always the recipient’s responsibility.
We have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office for further information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates.
You are responsible for assuring that the product can be lawfully imported to the destination country. When ordering from, the recipient is the importer of record and must comply with all laws and regulations of the destination country

Returned items must be received by us in original, as shipped, condition including the original box, manuals, accessories, copy of sales receipt, and warranty card. Returns must be within 14 days of purchase.
Shipping is not refundable. If you return a product to us, you will be the exporter from the destination country. Title and risk of loss transfer to us upon receipt at Dual company.

Prices and specifications are subject to change! We are not responsible for typographical errors. Please call to confirm prices on larger items.
For large amateur antennas, we can provide shipping quotes.

If you’d like to double-check a shipping price before ordering, we’ll be happy to get you a quote – just e-mail

Thank you for your trust.

Happy ordering.